Shipping and Deliveries
FREE SHIPPING WITHIN AUSTRALIA ON ALL ORDERS OVER $250.
Shipping rate for all orders under $250 is $12.50.
Express Post is available for an extra $15.50.
Delivery Times
Orders that are placed before 2pm (EST) each business day from Monday-Friday are packed and dispatched on the same day for next day delivery. For all orders within Australia Australia Post is used.
Delivery times within Australia are subject to Australia Post network terms and conditions. If you have any questions regarding your parcel delivery time or if you’re unsure if your delivery address is within the Australia Post express next day delivery network please contact:
Australia Post Customer Service on 13 POST (13 7678)
Australia Post Express offers next business day delivery if you live in the metropolitan area. If you don’t live in the metropolitan area express parcels can take 2-3 business days to arrive. Australia Post Standard Eparcel can take up 3 to 5 business days to arrive.
Our warehouse is not open on weekends or public holidays, there for all orders made during these days will be processed on the next business day.
Depending on Australia Post’s Holiday Schedule, there may be a delay on orders during holiday periods. Please check the Australia Post website www.auspost.com.au before to placing your order.
Tracking Your Order
Once your order leaves our warehouse you will receive an email with a tracking number to track your parcel with Australia Post. Please note that if you don’t fill out your email address we will not be able to send you a confirmation or tracking number.
If you are not home at the time of delivery you will be left a card and your parcel will be taken to your local Australia Post.
Your parcel can be tracked by going to www.auspost.com.au
International Orders
All orders under $500 will be charged at the flat rate of $50.
(New Zealand $40)
Delivery Times (international)
Please allow 3-10 business days from the shipment date for all international orders.
All international orders ship via Australia Post's Pack & Track service.
Upon shipping, you will receive your tracking number which can be tracked here http://auspost.com.au/track/